Privacy Policy
Last updated: March 2026
Overview
Note Genie AI is operated by Houston IT Developers LLC ("we", "us", "our"). We take your privacy seriously. This policy explains what data we collect, how we process and store it, the third-party services we use, and your rights regarding your personal information.
Data We Collect
Account information: your name and email address when you sign up via Firebase Authentication (email/password, Google, or Apple sign-in). Audio recordings: voice notes, meetings, and lectures you record or upload through the app. Transcripts and summaries: text generated from your recordings by our AI processing pipeline. Usage and analytics data: feature usage, session duration, and in-app events collected through PostHog analytics. Subscription data: your plan tier and billing status managed through RevenueCat. Device information: device type, operating system version, and app version for crash reporting and compatibility. We do not collect your location, contacts, browsing history, or any sensitive personal information beyond what is listed above.
How Your Data Is Processed
When you create a recording, the audio file is uploaded to Cloudflare R2 object storage. The audio is then sent to Deepgram for speech-to-text transcription. The resulting transcript is sent to OpenAI (GPT-4o-mini) for summarization, key point extraction, and action item generation. The generated text is stored in our PostgreSQL database hosted on Railway. All processing is performed solely to provide the Note Genie AI service to you. We do not use your recordings, transcripts, or summaries to train any AI models.
Data Storage and Security
Audio files are stored in Cloudflare R2 with server-side encryption. Metadata, transcripts, and summaries are stored in a PostgreSQL database on Railway. All data is transmitted over HTTPS/TLS. Access to production systems is restricted to authorized personnel only. We retain backups for disaster recovery purposes.
Third-Party Services
We use the following third-party services to operate Note Genie AI: Firebase Authentication for user sign-in and account management. Deepgram for speech-to-text transcription of your audio recordings. OpenAI for AI-powered summarization and analysis of your transcripts. Cloudflare R2 for secure audio file storage. Railway for database hosting and API infrastructure. RevenueCat for subscription and billing management through the App Store and Google Play. PostHog for privacy-friendly product analytics. Apple Push Notification Service and Firebase Cloud Messaging for push notifications. Each of these services processes only the minimum data necessary to provide its function and is bound by its own privacy policy and data processing agreements.
Data Retention
We retain your data for as long as your account is active. You can delete individual recordings, transcripts, and summaries at any time from within the app. When you delete a recording, the associated audio file, transcript, and summary are permanently removed within 30 days. If you delete your account, all your personal data including recordings, transcripts, and account information is deleted within 30 days. You can request account deletion at any time by emailing support@notegenie.org.
Your Rights
You have the right to: access all personal data we hold about you, correct inaccurate personal data, delete your personal data and account, export your recordings and transcripts, and withdraw consent for data processing. You can exercise most of these rights directly within the app. For any requests you cannot complete in-app, contact us at support@notegenie.org. If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). We do not sell your personal information to any third party.
Children's Privacy
Note Genie AI is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe a child under 13 has provided us with personal information, please contact us at support@notegenie.org.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at: support@notegenie.org. Houston IT Developers LLC, Houston, TX.